The second-hand marketplace Shoppers Voice Displeasure Regarding Size Changes

Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has updated its measurement guidelines for women's and children's garments without notifying every member regarding the update.

Social Media Backlash

Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification than originally posted due to the recalibration.

The platform stated the revised method more closely matches similar services.

They have suggested members to check their listings and adjust the sizing manually when needed, resulting in member annoyance.

Measurement Approach Updates

Previously, the sizing featured one number and one letter, like S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.

Member Experiences

A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, based in Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Manual Updates

Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.

Marketplace Information

The app has more than 100 million users, with 18 million British users.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods after backlash from users.

Julie Castillo PhD
Julie Castillo PhD

Maya is a tech enthusiast and home automation specialist with over a decade of experience in smart home integration and design.